Introduction
Firstt Light Ltd. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website firstt-light.com and use our services.
This policy applies to all information collected through our website, including any related services, sales, marketing, or events.
Last Updated: January 1, 2024
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Contact us through our contact form
- Participate in surveys or promotions
- Make a booking through our partner links
This information may include:
- Name and contact information (email address, phone number)
- Demographic information (age, location, travel preferences)
- Payment information (processed securely by third-party providers)
- Communication preferences
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes:
Service Provision
- Provide and maintain our casino hotel review services
- Process bookings and reservations through partner sites
- Respond to your inquiries and provide customer support
- Send you relevant travel information and recommendations
Communication
- Send newsletters and promotional materials (with your consent)
- Notify you about changes to our services
- Respond to your comments and questions
Analytics and Improvement
- Analyze website usage and user behavior
- Improve our website functionality and user experience
- Conduct research and analytics
- Detect and prevent fraud and security threats
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and providing our services, including:
- Booking platforms (Expedia, Booking.com)
- Email marketing services
- Analytics providers (Google Analytics)
- Payment processors
- Customer support platforms
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Government investigations
- Protection of our rights and property
- Protection of user safety
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
Types of Cookies
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for targeted advertising
- Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
For more detailed information about our cookie usage, please see our Cookie Policy.
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
- Verify the accuracy of your information
Correction and Deletion
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your information
Communication Preferences
- Opt-out of marketing communications
- Unsubscribe from newsletters
- Manage cookie preferences
To exercise these rights, please contact us at privacy@firstt-light.com.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Other appropriate legal mechanisms
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending email notifications for material changes
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Firstt Light Ltd.
Data Protection Officer
123 Oxford Street
London, W1D 2HX
United Kingdom
Email: privacy@firstt-light.com
Phone: +44 20 7946 0958